FAQs

Frequently Asked Questions

General Questions

Each and every number/DID that you have will be kept unless you specify otherwise.

With our unique process of porting your numbers, there is zero downtime.

Simply dial HELP(4357) on your handset and our friendly and knowledgeable technical support is available to HELP you make any feature change simple or complex.

Yes you can. You can keep your current PBX and we can simply provide phone service, or we have an buyout option where we can purchased your slightly used equipment and move you over to our turn key hosted PBX solution. This turn key solution comes with all the handsets and equipment necessary to have a fully supported experience with us, start to finish.

You can configure your phone settings to be available on your Desktop or mobile phone as a secondary phone device to answer or make VoIP calls. Use the dialpad in the app to make calls or simply click the Call button from any of your contacts. When an incoming call arrives, the app on your computer will ring and display the caller’s information, if available.

For Windows 7 (or later):

  • Minimum 2 GHz (32-bit or 64-bit) processor
  • Minimum of 4 GB of memory (8 GB recommended)
  • 400 MB of free hard drive space
  • Required minimum screen resolution is 1,024 x 768

For Mac OS X® 10.10 Yosemite (or later):

  • Intel processor
  • Minimum of 4 GB of memory (8 GB recommended)
  • 400 MB of free hard drive space
  • Required minimum screen resolution is 1,024 x 768

Partners

Simply contact our sales department and they will be happy to inform you of our channel opportunities available to our partners.

Yes. Every end-user on our servers is able to have access to all their features and settings through our integrated web portal.

Absolutely, we have the ability to provide any ISP that is available within your customer’s specific geographic region.

With our three active geo-redundant nodes, we are able to provide auto and real-time fail over with 100% full node replication. This ensures superior up-time and reliability.